Contact
For a correction, a question about the museum, or a comment about the site, email [email protected]. I read everything and respond when I have something useful to say.
What I can't do
I cannot modify, cancel, or refund a reservation. This site does not sell tickets: sales are handled by GetYourGuide, and they manage the reservations. To change a date, get a refund, or retrieve a lost voucher, use your reservation confirmation or your GetYourGuide account. I don't have access to your reservations and can't do anything about them.
I am also not the museum. For an item left in the cloakroom, a question about a temporary exhibition, or a school group, contact the museum directly.
What is useful to me
An opening hour that has changed, a moved entrance, a cloakroom that no longer accepts an item it previously did, a meeting point you couldn't find: these are the messages that improve the site. Specify the date of your visit; I will check on-site before making corrections.
Before writing, the answer might already be on opening hours and closures, do I need to book, or in the product reviews.